Always Moissanite FAQ
Why is it called Always?
We chose the name Always as a reminder that love is constant and there will always be someone in your corner. Our hope is that you will always remember these feelings when you wear your ring.
Why do you offer multiple brands of moissanite?
Olive Ave Jewelry’s goal is to offer products that are attainable to all through a variety of prices. By offering our own brand, we can pass savings on to our customers and work directly with our suppliers to maintain quality. We hope that by offering various types of center stones, we can cater to more people’s needs.
Where are the Always Moissanites sourced from?
We source our stones from around the world and are continually seeking out the best moissanite and gem cutters to make sure they meet our high standards of quality and working conditions.
What is the color and clarity of your Always Moissanites?
Always Moissanite are colorless (DEF) and VS+ clarity. Each stone is inspected to make sure it meets the Olive Ave standard.
Will the brilliance or fire of my Always Moissanite fade?
No, with the proper care, your Always Moissanite will not fade or change colors. If you are concerned about your stone, please reach out to us at hello@oliveavejewelry.com.
How hard is Always Moissanite?
Always Moissanite is a 9.25 on the Mohs hardness scale.
Does my Always Moissanite need any special care?
Always Moissanite will not need any special care outside of our standard recommendations for all fine jewelry. For more details, please see our Care Page.
What is the Always Moissanite warranty?
The Always Moissanite stones will come with a lifetime manufacturer's warranty. This covers optical properties such as chipping, breaking, scratching, and abrasion. This does not cover loss or theft. If you need help with your stone or warranty, please contact us at hello@oliveavejewelry.com.
Will my Always Moissanite come with a certification card?
Yes, all Always Moissanites will come with a certification card and will be shipped with your order.
What if the size or shape of moissanite I want, isn’t offered in Always?
We do our best to offer Always Moissanites in all shapes and sizes, but if you are unable to find what you are looking for, please email us at hello@oliveavejewelry.com.
Do you offer colored Always Moissanites?
Yes, we offer Always Moissanites in other colors. While there are some options listed on the website, if you cannot find what you are looking for, we encourage you to reach out to us at hello@oliveavejewelry.com
If you would like to learn more about moissanites, please visit our Learn About Moissanite page.
